If you require further assistance, please call 1 (877) 676-7223 to speak with a live representative between the hours of 8 am to 8 pm ET. We will be happy to provide more information and process your sale over the phone.
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You must review and confirm that each traveller meets the Eligibility Requirements of the policy.
Eligibility Requirements To be eligible for coverage, each traveller must, at the date of application and the effective date: • be a resident of Canada and covered under a government health insurance plan for the entire duration of your trip; • be at least thirty (30) days of age but less than seventy-five (75) years of age; • not have been advised by a physician to avoid travel at this time; • not have a terminal illness for which a physician has estimated you have less than six (6) months to live; • not have metastatic cancer (cancer that has spread from the original site to another place in your body); • not require kidney dialysis; • not have been prescribed or used home oxygen in the last twelve (12) months; • never have had bone marrow, stem cell or organ transplant (except corneal transplant); • declare pre-existing condition as defined in the policy.
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Policy replacement
Is this purchase of travel insurance from Zurich Travel Assist intended to replace an existing insurance plan that provides similar coverage? For the purposes of answering this question, please review the benefits summary to ensure that the benefits being provided under the Zurich Travel Assist plan is not already being provided to you under another insurance policy for the same time period as your intended trip.
Zurich Travel Assist
Zurich Travel Assist
If you have purchased a Zurich Travel Assist policy through this website prior to March 13, 2020, you may be eligible to submit a trip cancellation/trip interruption claim as the Global Affairs Canada issued a travel advisory stating that Canadians should “Avoid all non-essential travel”. There is no coverage for any trip cancellation/interruption claims related to COVID-19//Coronavirus for policies purchased on or after March 13th, 2020.
We will not cover any medical claim related to COVID-19/Coronavirus if you travel anywhere outside of Canada effective March 13, 2020.
If you are at your destination and left Canada before the travel advisory was issued, you may be covered under Emergency medical insurance if you contract COVID-19/Coronavirus for a up to a limited period of 10days from the date of the travel advisory or to a period that is reasonably necessary for you to safely evacuate the country.
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Do you require assistance?
If you require further assistance, please call 1 (877) 676-7223 to speak with a live representative between the hours of 8 am to 8 pm ET. We will be happy to provide more information and process your sale over the phone.